Mobile, web, print. Readers want to read in multiple modalities. Meeting readers where they want to experience content is one aspect of publishing’s “digital transformation.” Challenges such as cost control and speed to market lead publishers to digital transformation in operations. How can do content management solutions drive faster digital transformation, and set the stage for innovation? Why is reinventing workflow so important to digital transformation? How can publishers drive the most value from their service providers? In this episode, DigiPub host Sue Brown talks with Ixxus’ Steffanie Ness about specific steps publishers can take to achieve digital transformation -- and satisfy the need for product innovation while achieving operational savings. In the post-interview panel discussion, Sue is joined by Jack Cashman, of the Harvard Alumni Association, Laura Linnaeus, of Macmillan Learning, and Denis Saulnier, of Harvard Business Publishing; they talk about the learner audience and the influence technologies may have on the learning experience.